2018 Betsafe Casino and Sportsbook Review

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Browse on over to betsafe.com, and you'll be greeted by UFC (Ultimate Fighting Championship) lightweight champion and former featherweight champion . The Irish mixed martial arts titleholder is Betsafe's official ambassador, showcasing the bookmaker's service.

Betsafe is more than a sportsbook, though. You'll find a casino, live casino, and a poker room all in a one-stop-shop.

The doors are open for Irish, British, Scandinavian, and other players, but there are some exceptions. Potential clients from the United States, Australia, France, Italy, Spain, and a few dozen different locations are unable to register.

It's unfortunate that anyone is excluded, as this is a site that provides a more-than-one-thousand-game casino, including 114 live dealer tables, more than twenty thousand sports betting markets, a dedicated horse racing area, virtual and esports, and live streaming for active sports punters.

Ratings Breakdown

Overall

After examining the entire betsafe.com site, I was unable to come up with any real issues with the service. It's a turnkey operation that includes sports betting, poker, virtual sports, horse racing, casino, and live casino gaming. The banking is primarily fee-free, except for credit card deposits, and the payouts are approved within twenty-four hours. Sports bettors can enjoy live streaming in addition to a massive list of sports markets and in-play action. There are over one thousand casino games, and the majority of them transfer over to mobile devices, app or no app. The licensing and regulation are more than adequate, and the site offers full transparency so potential customers can review all of the services that Betsafe provides.

Game Variety

This rating would be five stars if the casino included some specialty games. Those are the only gaming options that I found missing on betsafe.com. Not only does the casino carry over one thousand possibilities, but the sportsbook offers over twenty thousand markets and covers just about every sport that punters want.

Banking

There isn't a Bitcoin option, which would be a welcome addition to the menu, but the financial list does cover the bases. I did feel that a deduction was warranted, though, because of the 2.5% charge for Visa and Mastercard deposits. But kudos to Betsafe for twenty-four-hour payment turnarounds. That's a relatively fast processing period compared to many competitors.

Bonuses

"Neutral" would be a good word to describe my perception of the bonuses and promotions that Betsafe has, especially for new players. They're primarily deposit-matching opportunities, and I like to see some creativity when it comes to player rewards. While the forty-times rollover seems high, it doesn't factor in the deposit with the bonus amount. So it's a reasonably standard wagering requirement.

Customer Service

I couldn't find any substantial issues with Betsafe's customer service department. There are no significant patterns of non-response, and agents are available via phone, email, or live chat. My only hesitation in giving the operator more praise is that I read some of their responses to some player complaints, and they were cookie cutter answers that didn't amount to much.

User Interface

Betsafe's players have the option of a light or dark theme, and the navigation is set up logically, so it should be straightforward even for new users. The sportsbook's platform makes it quick and easy to pull up the matches you're looking for, even for novices. The casino graphics are fast-loading, so you can see the more than one thousand gaming possibilities almost instantly. There are dedicated apps for mobile players, but the mobile browser works quite well. The only recommendation would be to add some additional search functionality into the casino to narrow down the massive list of slots.

The Basics About Betsafe

BML is the ownership group behind Betsafe, as well as other top gambling sites like Betsson and the Mr Smith casino.

It launched Betsafe in 2006 and continues to impress its self-proclaimed 450,000 customers in one hundred countries by offering plenty of betting choices, some unique bonus offers, and banking in six currencies to accommodate most of its players.

It's hard to go wrong with a one-thousand-plus-game casino that features some of the top gaming options available online today, as well as a comprehensive sportsbook. Sports punters can take advantage of tens of thousands of betting markets, plus the opportunity to watch matches live and right from the Betsafe portal.

All of the pertinent information is posted right up front for registered players and potential new customers. The licensing is more than adequate regardless of a player's home location. Betsafe is registered with the Malta Gaming Authority and the UK Gambling Commission and also features games licensed through the Alderney Gambling Commission.

Sportsbook

The Betsafe sportsbook has many stand-out features that punters will appreciate.

I'll kick it off by mentioning the sportsbook-only welcome bonus that provides you with up to £30 in bonus betting. That's not the only thing that will immediately attract your attention, though. The gray, black, and red sportsbook is chock full of information, betting opportunities, in-play action, and live streaming for active players.

There's a link to live scores, another for ACCA offers, and yet another for Betsafe boosts. Players want value-adds, and there are plenty of opportunities to claim them through this bookmaker.

Another exciting promotion is the "Safe Bet" that allows you to place a bet with insurance, meaning that you stake your real money wager. If you lose, you get a cash refund in your betting account. You can find the Safe Bet available for pre-match and in-play action with minimum odds of 1/2 (1.50). You just need to be sure to click the "Safe Bet" box to claim it.

The current menu:

  • Football
  • Mixed Martial Arts
  • Tennis
  • Basketball
  • Boxing
  • Cricket
  • Darts
  • Esports
  • Formula One Racing
  • Golf
  • Motorbikes
  • Motorsports
  • Rugby League
  • Rugby Union
  • American Football
  • Australian Rules
  • Bandy
  • Baseball
  • Bowls
  • Chess
  • Floorball
  • Gaelic Sports
  • Handball
  • Ice Hockey
  • Olympics
  • Snooker
  • Speedway
  • Trotting
  • Volleyball
  • Winter Sports
  • Politics and Business
  • Special Markets
  • TV Events

The list kicks off with some price specials. When I checked in, there were six boosted odds that applied to football, NFL, and rugby ACCA price boosts and one mixed martial arts (UFC) price special. You have to figure that UFC will be prominently featured on this site with Conor McGregor as an ambassador and the background image of the Betsafe.com homepage.

In addition to residents of Scandinavian countries, British and Irish players encompass much of the clientele on Betsafe, and more than sixteen thousand football markets do aim to please. Another value-add premise is the Betsafe Boosts that are offered during the European Football season. This bookmaker boosts La Liga, Serie A, Bundesliga, Premier League, and Champions League value that updates weekly.

As I mentioned previously, live streaming of some games and matches is available to active players. To watch one of the featured events on betsafe.com, you are required to have made at least a £.10 bet (not too bad!) within the previous twenty-four hours. That should be a simple feat, as most people who use a bookmaking service to watch their favorite matches have at least a small stake on the action.

Horse racing is hosted in a separate section of the site and includes races from around the globe, as well as live streams. Players can also read the racing tips and pull up the racing form via horse to review stats before submitting their bet slip.

The sports arena rounds out with virtual sports, again in a separate section. Virtual betting allows players to get in on around-the-clock action. Betsafe offers virtual sports wagering on football, tennis, basketball, horse racing, and dog racing.

Slots

910 video slots and twenty-seven classic slots - that's what the UK version of Betsafe offers to its clients. While this number will vary depending on location, as some software companies have some licensing restrictions, you can be sure that slot players have plenty of choices regardless of where they live.

There isn't an official list of software providers, but I was able to identify games from Microgaming, NetEnt, Yggdrasil, Elk Studios, Red Tiger, Play 'n Go, iSoft Bet, Blueprint Gaming, IGT, and Evolution Gaming.

937 slots is an extraordinary number, but 799 on mobile devices is equally as impressive.

From the collection, there are 103 jackpot games, and eighty-nine of them are available on smartphones and mobile devices.

This casino offers some of the millionaire-makers like Mega Moolah, which is currently over £3 million, Hall of Gods, sitting at a £2.1 million position, and Mega Fortune, at £1.6 million. Some of the other bigger-money games include Spin and Win, The Naked Gun, Worms Reloaded, and Major Millions.

Other casino exclusives boast six-figure payouts, like Piggy Bank, Mr. Toad, Oily Business, Hunt for Gold, Monster Smash, and Cowboy Treasure.

If you're someone who enjoys the familiar themes like movies, music, and TV, you can play The Naked Gun, Alice Cooper, Planet of the Apes, The Phantom of the Opera, Motörhead, Wonder Woman Gold, Jurassic World, and Sharknado.

Other popular games include Gonzo's Quest, various versions of Monopoly, Starburst, Blood Suckers, and Viking Runecraft.

The only thing that's missing from the slot area of the casino is a way to sort through the massive list of games. You do have the choice of selecting from an A-to-Z list, or the most popular or recently added titles. I think it's always helpful to have some additional search functions like searching by software provider, theme, and special features, especially when there are so many to scroll through and review.

Casino Games

Of course, table games will come in second to slots in sheer numbers, but I will say that fifty-two table games, fourteen video poker, and 114 live dealer tables are relatively large sections for any online casino. That's 180 non-slot options, with 134 in the mobile format.

Not only are there a lot of table games, but there are some unique ones that you can't find just anywhere. I noted Texas Hold 'em Switch, Roulette La Partage, Super Wheel, Key Bet Roulette, Monopoly Roulette Tycoon, Swap the Flop, 6-in-1 Blackjack, Lucky Lucky Blackjack, and Beat Me included in the regular table gaming area.

The live casino, which is primarily provided by Evolution Gaming and NetEnt, boasts Grand Casino Dual Roulette, Golden Ball, Baccarat Squeeze, Speed Baccarat, Speed Roulette, Fortune VIP Blackjack, and Portomaso Lounge Roulette as some of the more exclusive types of actual-dealer table gaming.

There are some video poker options like Jackpot Poker Multi-hand and All American Poker included amongst the standards. But there aren't specialty games like bingo, keno, or scratch cards in this casino.

Going back to the live casino, though, I should add that ninety-five of those 114 live dealer tables show up in mobile formatting for players on the go. Betsafe is one of the better casino options I've come across for live dealer gaming, regardless of device.

Esports

Esports wagering is included in the main sportsbook menu, and when I checked in, there were sixty-nine betting markets available for Betsafe's customers, with thirty-nine opportunities alone.

Other teams include CS:GO, DOTA 2, Overwatch, and Starwatch 2, with special mention of championship games posted.

The betting interface, including esports, is extremely user-friendly. You click on the esports you're interested in, and then click "show" to get a detailed list in chronological order. Betsoft also carries some of the live matches.

Banking Options

I wouldn't consider Betsafe to be the absolute best casino for banking options, but it's certainly on the positive end of the spectrum.

A low minimum deposit of just €10 is all that's needed to get things up and running for players. If you're looking for significant payout potential, a €50,000 withdrawal within twenty-four hours is permissible.

While I never think it's a good thing to charge players for financial transactions, fortunately only Visa and Mastercard trigger those fees for some customers in select locations. There are plenty of other methods that do allow for totally free banking in both directions.

The internal processing period is just twenty-four hours, so that's not too bad, either. I recognize that some sites turn things around within a few hours, but those operators are fewer and farther between, where many others take forty-eight to seventy-two hours just for internal reviews.

All withdrawals are entirely free, and if you use an e-wallet, you can receive an instant turnaround after the one-day processing and review period.

Deposits

Visa/Mastercard

Currency: multiple choices

Fee: 0% to 2.5%

Bank Transfer

Minimum Withdrawal: €20

Turnaround time: two to five business days after twenty-four-hour internal approval

Neteller

Currency: multiple choices

Fee: none

Skrill

Currency: multiple choices

Fee: none

Entropay

Currency: multiple choices

Fee: none

Paysafecard

Currency: multiple choices

Fee: none

Paypal

Currency: EUR only

Fee: none


Withdrawals

Visa/Mastercard

Minimum Withdrawal: €20

Turnaround time: two to five business days after twenty-four-hour internal approval

Bank Transfer

Minimum Withdrawal: €20

Turnaround time: two to five business days after twenty-four-hour internal approval

Neteller

Minimum Withdrawal: €20

Turnaround time: Instant after twenty-four-hour internal approval

Skrill

Minimum Withdrawal: €20

Turnaround time: Instant after twenty-four-hour internal approval

Entropay

Minimum Withdrawal: €20

Turnaround time: two to five business days after twenty-four-hour internal approval

Paypal

Minimum Withdrawal: €10

Turnaround time: Up to twenty-four hours after initial twenty-four-hour internal approval


Bonus Promotions

Casino Welcome Offer

If you're a brand-new player with Betsafe and intend to play the casino games, you can take advantage of the three-part welcome offer that provides up to £1,000 in deposit-matching value. You can also claim sixty free spins on Gonzo's Quest divided out accordingly.

The promotion breaks down as follows:

  • Part One: 100% up to £250 plus ten free spins
  • Part Two: 50% up to £250 plus twenty-five free spins
  • Part Three: 100% up to £500 plus twenty-five free spins

Here's the scoop on how it works: if you decide to accept the welcome bonus, you're limited to betting in the casino or live casino, but that does also include mobile play. The rollover on the deposit match is forty times, and it does apply to the bonus amount without factoring your own deposited funds in the mix.

Most of the video slots will contribute 100% to the wagering requirement, but you will want to review all of the included and excluded games to make sure you're on the right track. Live games have a 20% contribution rate, and some table games will provide 5%-10% to meeting your goal.

Make sure you really want to invest your time and funds into the welcome bonus, though. If you don't meet the rollover, you misuse it, or you over-bet (more than £6 at a time), you'll forfeit not only your bonus and winnings that directly resulted from it, but any winnings from your real money bets as well.

Alternative Casino Welcome Offer

"Get Ten Spins a Day for Four Days"

This alternative casino-only promotion is a limited-time offer that provides a different opportunity aside from the casino's welcome offer. All you have to do is deposit £10, and you receive ten free spins on the Cosmic Eclipse slot game.

If you log in daily for the next three consecutive days, you get ten more each time.

Free spins also come with a rollover attached, and in this case, it's thirty-five times on any winnings generated by the complimentary games. The value does appear to be less than the initial offer, but in the long run, you may come out ahead with the free spins rollover.

Sportsbook Welcome Offer

New sports bettors can double their initial deposit through this welcome reward that's good for up to £30. Unlike the casino bonus, the deposit and bonus amount get combined and count toward the rollover. But it's only a six-times wagering requirement at odds of 4/5 or 1.80 or higher.

This offer applies to horse racing as well, but doesn't include virtual sports.

Live Casino Welcome Offer

If you prefer the live dealer tables, and there are plenty of them hosted on betsafe.com, you have your own welcome bonus to claim.

This dedicated live casino bonus is a straightforward "Deposit £20 to receive £20" offer that's good for live roulette, live blackjack, live casino hold 'em, and live three card poker only.

The wagering requirement increases in the live casino, as you'll need to wager the £20 bonus a total of fifty times over, for £1,000 in accumulated betting.

Poker Welcome Offer

If you're not familiar with poker room offers, they do work differently than casino bonus rewards. Whereas casino players receive their bonus upfront and then need to play through the wagering requirement, poker rooms tend to divvy up the total reward and then release it in increments.

This poker room reward can be claimed at different levels from £25 all the way up to £1,000, depending on what kind of player you are and how much you're willing to invest in your game.

Mobile Compatibility

With an Android app, an Apple app, and quality mobile browsing experience, Betsafe makes it easy for players on the go to participate in some betting on the fly, regardless of where they are.

The majority of casino games show up on the mobile platform, and the sportsbook, poker room, and horse racing are also mobile friendly.

I would suggest using the app if you are a sports bettor, as I did find that the app does open up some more information and makes it easier to submit a bet slip. But for casino players, the mobile browser version works just fine.

All of the information translates over, so you don't have to flip back and forth between your smartphone or tablet and your regular computer to get everything up and running.

Customer Service

Betsafe's customer service agents are available through one of three methods:

  • Phone: +44 808 238 0028
  • Live Chat
  • Email Form

There's even an approximate response time listed for each that states that live chats should be answered within thirty seconds. Phone calls have a less-than-two-minute approximation, and emails should be answered within an hour.

The perception of Betsafe's customer service department, like most operations, has mixed reviews. Some of the regular players are pleased with the quality of the responses, and some others who have run into financial issues during their gameplay have expressed frustration.

Regardless, Betsafe's agents are easy to reach and do respond promptly.

In the cases where players have been the harshest critics of the service provided, I think they were just venting, because their complaints were unwarranted. For example, a few posts were complaints that the bonus wagering conditions weren't posted. However, the rollover and bonus conditions are detailed well for players.

Other misinterpretations turned into criticisms of the service department, but it's not an agent's fault if a player doesn't read the terms and conditions. I always recommend that everyone thoroughly review all of the terms and conditions of a betting site they're considering using, especially before accepting a bonus.

A responsive, prompt, and thorough representative is really all you can ask for, and it appears that Betsafe's agents fit the bill in most cases.

Conclusion

This was the first time that I had thoroughly inspected betsafe.com, but I am a fan of the Mr Smith Casino, its sister site.

While Betsafe may lack the creativity that Mr Smith exudes, it does have all of the elements necessary for an all-around good betting site. It provides more than enough gaming and sports betting options, banking that should suffice for anyone in its allowable jurisdictions, and a variety of bonuses that appeal to online players who enjoy deposit match offers.

The minimum deposit is only €10, and the maximum daily payout is a high €50,000, so you can see how both the recreational and the more experienced and high-rolling clients are financially accommodated. Additionally, the twenty-four-hour payment approval is relatively quick. The casino could do away with the Visa and Mastercard deposit fees, as they don't reflect well on the overall service, but at least players have other options.

As it's an online betting service, trustworthiness and reliability are key factors. The reputable licensing and regulation provided by Alderney, Malta, and the UK Gambling Commission should alleviate most concerns. Additionally, the casino uses most of the top software companies to offer the one-thousand-plus gaming catalog.

This is a company that's been consistently operating for over a decade and goes the extra mile for players. The site features blog postings, game reviews, racing tips, and betting news. The live streaming in the sportsbook is a rarity. More often than not, punters can't view the in-play action that they've staked, so it's a huge benefit to be able to watch the live feeds with as little as 10p staked.

Keep in mind that there's more to the Betsafe service than the casino and sportsbook that I've been detailing. There is a poker room, a virtual sports area, and a separate horse racing section.

It would be refreshing to see some more creative promotions added to the standard deposit match rewards in the casino. Sports bettors, on the other hand, have quite a few value-adds available to them through enhanced odds specials and safe bets.

I especially like:

  • Over one hundred jackpot slot games
  • A live casino that also carries more than one hundred tables
  • Live streaming in the sportsbook
  • Low deposit minimum and high payout maximum
  • Multiple software companies to create a custom casino with one of the biggest gaming collections
  • The ability to change the site from light to dark theme (or vice versa)
  • Twenty-four-hour internal payment processing
  • Instant receipt of cash-outs for e-wallets (after internal processing)
  • Some of the most stringent licensing and regulation available for players
  • A familiar sports figure as the Betsafe ambassador
  • Same account used for sportsbook, casino, and poker room

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