Our Unbiased Review of EGB.com
What used to be just a hobby for most is now a multi-billion dollar industry where professional players and teams compete for prize pools well into the seven figures. Accompanying this growth in professional players and tournaments, is the ability to wager on the competitions. Yes, that's right. You can still make a ton of money off of esports, and you can be the worst player in the world.
Much like you would bet on the winner of a soccer tournament, you can now bet on who will win an esports match or tournament. On top of that, you can also bet on individual things that might happen within a match. The options are endless, and the betting action is exploding by the day.
Because of this, we knew it was only a matter of time until some smart minds got together and put out a fully dedicate esports betting platform. Currently, you can bet on esports at several online sportsbooks and casinos, but usually only on a limited number of games.
EGB.com flips the script on this one and opens up the ability to bet on everything esports. While the concept is amazing and really got our staff excited, we still wanted to make sure that the site was worth the hype. We've seen things before that excited us that turned out to be utter garbage, and we wanted to make sure that was not the case with this site.
We put our team on the task of reviewing EGB.com and seeing if it was worth your time, if you're looking to bet on esports. As with all of our reviews, we NEVER let any site pay for a better review or convince us to report anything but the truth. If you've seen any of our other reviews, you know we have no shame in blasting a site to smithereens if it doesn't live up to our high standards. A review is pointless to you if it's not accurate and thorough. We always make sure to give you the full picture and include the good, the bad and sometimes the ugly.
With that all said, let's dig into EGB.com and see if our excitement is warranted or if we're going to be let down.
EGB.com offers a ton of great betting options on all of the most popular esports games and tournaments. They look to have decent options for loading money, and great options for getting your winnings off quickly. All of these are great things to see. There is some evidence of the site's infancy, though, in things that we would like to see tightened up a bit. The layout of the site isn't great, and seems to be designed for more advanced bettors. It's not a deal breaker, but it will have a learning curve for new or inexperienced bettors. Our final verdict is that if you're looking to bet esports, this site is definitely a win for you.
With 10 different game offerings and space for more growth, this is easily the most we've seen from any sort of sports betting or esports website. Typically, sites only offer 2-4 options, if they even offer esports at all. Not much more to say, other than we are pleased with the offerings here.
Again, this is a full 5 out of 5 from us. Not only do the offer win/loss bets on the matches and tournaments, but they offer prop bets on each. This gives you the ultimate flexibility to leverage any predictions or knowledge you might have on a team or particular game.
This is one area of the site that needs some work. The "important" part of the site (the betting area) is clean and well laid out, but it favors experienced bettors, and could be a slightly steep learning curve for new or inexperienced bettors. Once you understand it, though, it is a nice layout, so it's definitely not a deal breaker. The rest of the site layout needs work, as finding things took a little longer than we'd like, and we had to do more digging than we wanted to.
Withdrawal options are great and look to be quick. They also have adequate limits as well as one fee-free withdrawal a month. Following that, there is a fee on more than one withdrawal a month, but that is definitely an industry standard. Regarding deposits, it was a bit of a challenge for us to get the information as it wasn't readily posted. According to EGB support, once you create an account you can easily see all of that information, but we'd prefer to be able to see if before creating an account. Most likely, the deposit options are great, and this score should be higher, but we want information to be easily accessible.
Regarding options available, the site does a great job of offering phone, email and live chat. We tested out the customer service, and they did an ok job with our request. We would have liked a bit more help. It seems the customer service (at least via live chat) is on the lower end of the pay scale and could be trained better. Granted, this was from one interaction with them, so it could be skewed, but we are firm believers that customer service experiences should great every single time.
esports Games and Bets Offered
One of the most important factors at an esports-dedicated betting site is going to be what games they offer bets on. If they only offer bets on the same few that you can get at a traditional sportsbook, then what's the point of going to a dedicated site? The answer is that there would be no point. Most sportsbooks currently offer between 2-4 different games for you to bet on. We do anticipate this to grow in the future, but for now, that's the most we've seen.
EGB.com offers an impressive list of 10 sports as well as an 'Other' tab with more options. We've listed the sports currently available below:
Within each of these different sports are a lot of different betting options. Most of the options are win/loss bets, but several also have the ability to bet some props. These are bets like "will/will not win 11 rounds," "first kill in round 1" and "will/will not win map 16." Note that these are just a few quick examples that we pulled from random matches. Basically, you have the flexibility to bet on a lot of different aspects of each match.
The user interface refers to the ease of navigating the site and placing your bets. This should be a simple process that doesn't require you to strain or want to pull out your hair. The EGB user interface was ok in our book. It wasn't bad, but it wasn't great; it was just ok.
First, let's talk about the things that we liked. The top section of the site had a lot of different filters and ways to select what you're wanting to see. This was great, and did make finding specific bets easy (as long as you knew what you were looking for first). The site also had the ability to adjust the spacing on the odds board which, at first, we thought was silly, but then when we used it, it actually makes things much more aesthetically pleasing and easy on the eyes.
Our issues with the interface are ones that would be short lived if you were a regular bettor on the site. The betting odds use a lot of shorthand and abbreviations (which we understand as there are so many). The problem with this is that it can be a bit intimidating for a new bettor to find some easy bets to get started. If you're a seasoned online sports bettor, you will have no problems with this interface.
If you're new, though, there is going to be a learning curve that may take a little while. The good news is that once you learn to use the interface, you'll probably like it a lot more than the simplistic ones. The thing is that you have to be willing to put in a little extra time to understand everything.
Overall, the interface is, as we said, ok. EGB.com could definitely improve it to be a bit more user-friendly for beginners, but it's by no means a deal breaker.
One additional thing that we want to note is the organization of the other links on the site could use a bit of an overhaul. It's a nit-picky request, but finding some of the pertinent information is a bit more challenging than it should be. For example, we thought the site had no bonus promotions until we located the FAQ and found a bonus tab buried in there. This should be something that is prominently posted on the homepage and easy to find.
What was most surprising about that example was that they had a great $600 100% deposit bonus. It's not like EGB's bonus programs were bad, so you would think they would want to be broadcasting them to the world as much as possible.
It was a little confusing to figure out what options they had for depositing because they did not have a dedicated banking tab for deposits. Again, from scouring the site, it looks like they do have great options, but they don't have them organized well for quick reference.
We reached out to support (as an added chance to test them out), and they were not much help. They did say that there were deposit options available for all of the withdrawal options, but they didn't have any other information they could give us. We would assume that the deposits are all fee-free, and they are all instant, but it would be really nice to be able to see this information ourselves.
The withdrawal options were much easier to find, and had the pertinent information needed:
From $15 to $20000. Withdrawal within 24 hours.
From $15 to $20000. Withdrawal within 24 hours.
From $15 to $600. Withdrawal within 72 hours.
From $15 to $2000. Withdrawal within 7 days.
Withdrawal within 72 hours, available only for accounts pegged to Russian phone numbers.
From $200 to $1000. Withdrawal may last up to 10 working days and depends on the beneficiary bank.
From $200 to $1000. Withdrawal may take up to 10 working days and depends on the beneficiary bank.
From $15 to $10000. Withdrawal within 24 hours.
The site allows you one free cashout a month, which is great to see. After that, the fee does go to 4% of the withdrawal amount with no cap. This is not ideal, but with the limits above, you should be able to get all your banking done in one free transaction.
It looks like EGB has several different options for customer service including an FAQ page for self-service options, emails, phone and customer service support. We're always pleased when we see a site covering all of the bases when it comes to customer service. When they hide them or they are inaccessible, we worry.
If you read earlier in this review, we contacted support about finding out some information about deposit options. We told them that we wanted the information without creating an account. They were less than helpful. Personally, we feel this shouldn't be that hard of a request for a site to comply with. That information should be readily available. Yes, they did give us a solution, if we had an account, but they still should have had a solution if we didn't want to make an account yet.
This was just one request, and an odd one at that, but we still would have liked to see a better response. Cheap outsourcing is never a smart business move.