An Honest Review of PlayOJO Casino

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As with all casino reviews on this site, this one is going to be in-depth. I'll review the games (considering both quality and variety), bonuses and promotions, customer service, banking methods, payout speeds, and overall player experience at PlayOJO casino.

I first discovered PlayOJO about a year ago when it made a big splash in the media for totally eliminating wagering requirements on all bonuses. I checked it out at the time, but it wasn't until recently that I signed up as a player to find out more.

If you're a first-time reader, there are a few things to keep in mind. My reviews can be brutal in places, so if you're looking for an "airy fairy" review that will paint PlayOJO as sunshine, lollipops, and rainbows, you're probably in the wrong place. I'll call it like I see it and maintain the integrity of this site. As always, no bribes, offers, or favors will be accepted from casinos to improve this review or any others.

So, does PlayOJO really offer "no wagering requirements" on all bonuses, or is this just another sleight of hand? That's what you'll find out by the time you're done reading.

Deposit Methods
Paysafe CardPaysafe Card
VisaVisa
Direct Bank TransferDirect Bank Transfer
MastercardMastercard
NetellerNeteller
SkrillSkrill
BitcoinBitcoin
And More

Ratings Breakdown

In this section, I'll give each element of PlayOJO a rating out of five. For more detailed information on any given element, scroll down to the appropriate section below.

Overall

PlayOJO is a phenomenal online casino in just about every way. The only downside is that it's only open to UK players, so if you're from anywhere else, you won't be able to play at one of the best casinos currently online.

Yes, there are some things which could be better, such as a freephone hotline and a greater range of video poker titles. It also doesn't have the biggest game selection I have ever encountered.

However, those small things are far outweighed by all the great things. The games are excellent, the user experience is nearly flawless, the bonuses genuinely are free from wagering requirements, and the customer service is on point.

I would give PlayOJO 5.0/5.0, but there's no such thing as a perfect casino.

Game Variety

PlayOJO offers a well-rounded selection of games but is a little light on the table and card games.

Slots players will be able to enjoy hundreds of the best games available. Firms like NetEnt, Microgaming, Play'n GO, and plenty of others are represented here, and there are some serious big wins.

As far as live games are concerned, Evolution Gaming and Extreme Live Gaming are the providers. This guarantees the best gaming experience you could possibly have.

I'm extremely happy with the variety and quality of games at PlayOJO. I'd just like to see more table and card games and a greater selection of video poker titles.

Banking

I'm happy overall with the deposit and withdrawal methods. The only reason I didn't give this a higher score was because there are fees on depositing with Neteller and Skrill, which seems unnecessary.

Unlike many other casinos, PlayOJO offers plenty of ways to get your money back out. The minimum withdrawals are low (£20), and with the exception of wire transfers, are free. Even with them, if you withdraw £500, they are free also.

If PlayOJO eliminated those little deposit fees on the web wallets and offered cryptocurrency deposits, I'd be happy to upgrade this score to a 5.0/5.0.

Bonuses

You won't find the type of gimmicky, too-good-to-be-true offers here that you might find elsewhere. PlayOJO keeps things simple and offers cashback on all bets. Best of all, there are no wagering requirements.

I admit I was unsure about this claim, as you probably are, but it turned out to be true. That's why I decided to give PlayOJO a 5.0/5.0 - the only time I have ever done so for any casino online.

Regular players will be able to enjoy spins on the "OJO wheels," which are basically bonus wheels offering the chance to win free spins. Again, these come with no wagering requirements.

There are also regular freeroll slots tournaments. Note that you will have to have made a deposit within the previous three days to qualify for these.

All in all, this is one of the best casinos I've come across for bonuses. Bravo, PlayOJO!

Customer Service

PlayOJO excels again in this department, offering all three ways to get in touch - email, live chat, and phone.

The only reason I didn't give this a full 5.0 is because the telephone hotline isn't free, and it isn't possible to request a callback. Also, while I didn't experience it myself, I've read that response times can slow way down during peak gaming times.

Still, when compared to many other casinos I've played at, PlayOJO is killing it with its customer service. Their live chat agents are helpful and make you feel like it's a pleasure for them to do their job.

User Interface

PlayOJO is an easy site to use; there's no doubt about that. On both mobile and desktop devices, I was able to play several games without a hiccup.

The only point I want to pull them on slightly is that my first deposit failed when using a credit card. It seemed like I was about to be taken to a verification page, and then it just went blank.

On my second attempt, I was able to deposit without any problems using PayPal.

The layout and design of the site are both excellent and easy to use. Games are organized by category, but I would like to see some more advanced game filters, such as the ability to search for slots by features.

On the whole, it's a nice-looking site and is easy enough to use.

Mobile Compatibility

PlayOJO offers mobile players the chance to play either on the mobile flash site (directly through your browser) or by downloading an app (iOS users).

Both are great, all things considered. Unlike many mobile casinos, there are no restrictions as to the games you can play, as the full selection is available.

Slots, live games, and virtual table and card games are all available, and there are no bugs, freezes, or clumsy menus as you might have encountered elsewhere.

Again, I can only take my hat off to PlayOJO for its mobile casino. It's once again making the competition look bad.

The Basics About PlayOJO

Which licenses a casino holds is one of the first things I check when reviewing any site. I'm happy to report that PlayOJO holds two. The UK Gambling Commission and Malta Gaming Authority have both given this casino the green light, which gives me confidence from the outset.

PlayOJO is a relatively new online casino, having just come online in 2017. Despite that, it has grabbed headlines across the iGaming industry for its claim to have done away with wagering requirements and its ongoing bonus program which rewards every bet. I'll talk more about these claims a little later.

PlayOJO is managed and run by SkillOnNet Ltd., a full white-label casino services firm based in Malta. They manage and run sites like Lucky Nikki, Drueck Glueck, and Slots Magic, too. This is a positive sign, as they are all popular online casinos with high player approval ratings.

  • Only UK players accepted

The Casino

It's a rare occasion when I sing the praises of an online casino, as regular readers will know. You might notice that today I'm going to be a lot more positive than I usually am, and that's because I genuinely can't find anything much to complain about regarding PlayOJO.

I'll get into the details of each element of this casino one at a time here, but let me just say to begin with that this casino is a cut above average.

No casino is perfect, of course, and there are a few minor things I'll have a little grumble about. All things considered, though, I'm mightily impressed with PlayOJO.

To discover why, read on...

Game Variety

PlayOJO has a large selection of games covering slots, table and card games, and live casino games.

Unsurprisingly, most of the games are slots. There are 486, and the selection is constantly being updated as new games are released.

There are five variants of digital roulette, two versions of digital blackjack, two virtual baccarat games, and seven video poker variants.

There is a PlayOJO live casino offering most popular table and card games. I'll get into those in the "live games" section below.

This isn't the biggest selection of games I've ever seen, but quality is always more important than quantity. Based on the software providers in the mix here, quality is assured.

Audio/Video Quality

I played a few hands of blackjack, some baccarat (my favorite), and some video slots at PlayOJO.

In all instances, the games loaded quickly (10 seconds average), ran smoothly, and I had a quality gaming experience.

This is mostly down to the world-class software providers offering the games. Which leads us nicely to the next section.

Software

PlayOJO has teamed up with several software providers to bring a varied selection to the table. Games from the following are available:

  • NetEnt
  • Microgaming
  • WMS
  • Barcrest
  • Blueprint Gaming
  • GVG
  • Play'n GO
  • Yggdrasil
  • NYX
  • Big Time Gaming
  • Bally Technologies
  • Lightning Box
  • Scientific Gaming
  • NextGen
  • Merkur
  • Extreme Live Gaming
  • Evolution Gaming

These are all respected software firms, and a quality gaming experience is 100% guaranteed when dealing with them. Some of them have histories going back to the beginning of online casino gaming, and some of the best games ever made come from these very companies.

No worries here, then. Let's take a closer look at each category of game one by one.

Slots

I'd have to rank winning a jackpot up there with extreme sports in terms of the sheer adrenaline rush experienced. I haven't won too many, but I have won enough in my time to know what that heart-pounding, cotton-mouth, tingle-in-the-spine sensation feels like, and I always want more of it. And that's before we even consider the money!

There's a reason why the majority of games in any casino are video slots - players love them. Thankfully, PlayOJO offers a solid range without compromising on quality. Some of the best slots on the web can be found in the PlayOJO slots library.

While this isn't the biggest range of slots I have ever seen, there are more than enough games here to keep even the most avid slots player satisfied for some time to come. If you play through all of these in the first few weeks, I'd suggest taking a long break from gambling.

There are plenty of progressive jackpot games, too, including Divine Fortune, Mega Moolah, Arabian Nights, Hall of Gods, and Mega Fortune, to name a few.

One thing I really appreciate is the ability to try these games for free without even needing to create an account. This proves that PlayOJO is confident in its selection of games (as it should be).

If you're open to some suggestions, I highly recommend:

  • Book of the Dead
  • Twin Spin Deluxe
  • Vikings Go Berserk
  • Immortal Romance
  • Rainbow Riches
  • Medusa
  • Wild Play Super Bet
  • Gonzo's Quest
  • Starburst
  • Jungle Spirit
  • Bonanza
  • Spina Colada
  • Wish Upon a Jackpot
  • Hall of Gods (progressive jackpot)
  • Thunderstruck II
  • 7Sins
  • Orient Express
  • Tower Quest
  • Fire Joker
  • Pimped
  • Valley of the Gods
  • Raging Rhino
  • 88 Fortunes
  • Grim Muerto
  • Gem Rocks
  • Big Win Cat
  • Rainbow Ryan
  • Cloud Quest
  • Mega Fortune (progressive jackpot)
  • 108 Heroes
  • Win Star
  • The Naked Gun (progressive jackpot)
  • Bicicleta
  • Mega Moolah (progressive jackpot)
  • Bloodsuckers II
  • Hitman
  • Jimi Hendrix
  • Cool Buck
  • Lost Vegas

There are many other slots to choose from at PlayOJO. These are just some of the best, with entertaining features and many of them offering the chance to win life-changing jackpots.

Video Poker

If you're new to online casinos, let me tell you a secret. Video poker has some of the best odds in the house. That's a good enough reason to play it, in my view.

Like most poker games, there's some skill involved in playing video poker. There are also variants which, when played with the right strategy, return over 100% in the long term.

This is why I, and many other experienced gamblers, always head to the video poker section of any casino, whether in the real world or online. Besides having great odds, video poker is just plain fun.

Hardcore video poker players likely won't be overly impressed with the offering at PlayOJO, but it should suffice for most casual players.

  • Aces and Faces (1 Hand)
  • Aces and Faces (3 Hand)
  • Aces and Faces (10 Hand)
  • Aces and Faces (25 Hand)
  • Deuces Wild (1 Hand)
  • Deuces Wild (3 Hand)
  • Deuces Wild (10 Hand)
  • Deuces Wild (25 Hand)
  • Jacks or Better (1 Hand)
  • Jacks or Better (3 Hand)
  • Jacks or Better (10 Hand)
  • Jacks or Better (25 Hand)
  • Joker Poker (1 Hand)
  • Joker Poker (3 Hand)
  • Joker Poker (10 Hand)
  • Joker Poker (25 Hand)

Bets start at £0.10 per hand to £25. This makes the games affordable for almost everyone.

One thing I really like is that the games load lightning-fast. I loaded at least five of them and waited no longer than five seconds on any occasion.

A cool feature I like is the ability to see what the biggest win is on any games within the last six hours. This could give a clue into which games are "hot," for those who believe in Lady Luck.

Table Games

Virtual table and card games are on the way out across the iGaming industry, with fewer and fewer new sites offering more than a handful of them. PlayOJO follows this trend, offering just a few variants of three main games.

Whether or not that's a bad thing depends on you. I still like the fast load times and private nature of virtual games, so I hope to see them last a little longer before live/VR games completely take over and wipe them out.

  • Baccarat
  • Punto Banco
  • American Blackjack
  • European Blackjack
  • European Roulette
  • French Roulette
  • American Roulette

These games are provided by GVG and are all high-quality. When they load, you'll be able to pick your own betting limits from Standard (£1-£300), High-Rollers (£5-£500), and VIP (£10-£1,500).

This is a very small selection of card and table games as compared to most other casinos. PlayOJO joins the growing list of online casinos choosing to focus on live games. Whether you like it or not, that's the way it's going to continue going in the future.

Live Casino

As mentioned above, PlayOJO is clearly guiding players towards the live casino, which offers a better selection than the virtual casino, if only just.

Games are provided by both Extreme Live Gaming and Evolution Gaming. Both are industry leaders.

Your live game options include:

  • Baccarat
  • Baccarat Squeeze
  • Classic Blackjack
  • Common Draw Blackjack
  • VIP Blackjack
  • Classic Roulette
  • Auto Roulette
  • Ra Roulette

Unlike the other games at PlayOJO, you won't be able to enjoy these for free. It's real money time if live gaming is your thing. They're all available on mobile, too, which is nice.

Banking Options

There are a decent number of ways to make deposits and withdrawals at PlayOJO. I like that there is an almost equal number of ways to get your money back out as compared to the deposit methods. PlayOJO does note, however, that there can be issues with regards to withdrawing by Mastercard due to policies from Mastercard's side.

Most of the deposit methods are fee-free, apart from Neteller and Skrill, which charge 3% and 5% respectively. In all cases, the minimum deposit is £10.

The minimum withdrawal is £20, apart from when withdrawing by wire transfer, in which case it is £50. All withdrawals are fee-free apart from wire transfer, which costs £10, except on withdrawals of more than £500.

Withdrawal by web wallets will arrive the same day, whereas withdrawals by card or wire transfer could take between 2-7 business days.

Deposits

Credit Card

Deposit Fees: None

Process Time: Instant

Minimum Deposit: £10

Neteller

Deposit Fees: None

Process Time: Instant

Minimum Deposit: £10

EcoPayz

Deposit Fees: None

Process Time: Instant

Minimum Deposit: £10

Maestro

Deposit Fees: None

Process Time: Instant

Minimum Deposit: £10

Paysafecard

Deposit Fees: None

Process Time: Instant

Minimum Deposit: £10

Skrill

Deposit Fees: None

Process Time: Instant

Minimum Deposit: £10

Paypal

Deposit Fees: None

Process Time: Instant

Minimum Deposit: £10

Fastbank

Deposit Fees: None

Process Time: Instant

Minimum Deposit: £10

Instant Banking by Citadel

Deposit Fees: None

Process Time: Instant

Minimum Deposit: £10


Withdrawals

Credit Card

Process Time: N/A

Minimum Withdrawal: £20

Maximum Withdrawal: See Cashier

Neteller

Process Time: N/A

Minimum Withdrawal: £20

Maximum Withdrawal: See Cashier

EcoPayz

Process Time: N/A

Minimum Withdrawal: £20

Maximum Withdrawal: See Cashier

Maestro

Process Time: N/A

Minimum Withdrawal: £20

Maximum Withdrawal: See Cashier

Paysafecard

Process Time: N/A

Minimum Withdrawal: £20

Maximum Withdrawal: See Cashier

Skrill

Process Time: N/A

Minimum Withdrawal: £20

Maximum Withdrawal: See Cashier

Paypal

Process Time: N/A

Minimum Withdrawal: £20

Maximum Withdrawal: See Cashier

Fastbank

Process Time: N/A

Minimum Withdrawal: £20

Maximum Withdrawal: See Cashier

Instant Banking by Citadel

Process Time: N/A

Minimum Withdrawal: £20

Maximum Withdrawal: See Cashier

Bonus Promotions

PlayOJO takes an entirely different approach to bonuses and promotions than most other casinos, and this is what got it so much attention when it launched.

There is no traditional welcome bonus, but rather there's an ongoing, never-ending cashback bonus with no wagering requirements.

Let's look closer at this novel concept and some of the other bonuses available at PlayOJO.

PlayOJO Plus Cashback

This is a simple bonus to explain - you get cashback on every single bet you place on any game, and there are no wagering requirements.

The rate of cashback depends on the game. Each game has a score out of three, and this determines the rate of cashback which can be earned on it.

For example, 108 Heroes slot has a score of 3/3, earning you 0.6% cashback.

Aces and Faces video poker, on the other hand, has a score of 1/3, earning you 0.06% cashback.

That's a huge difference over the long run, so be sure to check a game's OJO rating before playing.

True to its word, all the cashback is free from wagering requirements. You can collect it at any time by clicking "collect" in the top left-hand corner.

This is impressive and highly attractive to me as a potential long-term player.

OJO Wheel Spins

As a reward for loyal play, you will be rewarded with free spins on one of the three OJO wheels.

These will appear in your "rewards" tab on the side menu. You'll get a notification every time you unlock a free spin on the wheel.

What's up for grabs? Free spins on slots, of course!

There are three wheels in all:

  • The Wheely Easy
  • The Wheel Deal
  • Are You For Wheel?

These are listed in order of firepower, meaning the "Are You For Wheel" wheel offers bigger prizes than the others.

It's possible to win hundreds of free spins, and again, they're all free from wagering requirements.

ClubOJO Loyalty Program

As with all top-level online casinos, there's a loyalty program to make sure those who play regularly have a reason to stick around.

As is typical of PlayOJO, they take a different approach here, too. There is no "points system" like you might see at other casinos, but rather account managers who monitor your activity and make you offers as they see fit.

The benefits of being an "A-Lister" include:

  • Your own account manager
  • Higher withdrawal limits/faster withdrawals
  • Increased betting limits
  • Luxury gifts
  • Birthday gifts
  • Exclusive bonuses
  • Invitation to A-Lister tournaments
  • Super and Mega Spins on the OJO Wheels

This is definitely an attractive loyalty program. It competes with what most other online casinos are offering, and it's nice to know that what's given will be free from wagering requirements.

Reel Spinoffs

Slots tournaments are all the rage across the web right now, and PlayOJO offers freeroll entry into some of them.

Some of them cost to buy into, whereas others are totally free. For example, there's a 150 free spins freeroll offered most days.

Note that to enter the freerolls, you will need to have made a deposit within the past three days. As always at this casino, no wagering requirements apply to anything you win. I know I keep emphasizing that, but it's a big deal, so it deserves to be mentioned again.

Mobile Compatibility

If I had to make a bet, I'd place my money on the line to say you're reading this on a mobile device.

Would I win? Regardless of your own individual device, I would win that bet in the majority of cases. Mobile players now rule the roost, and it's no surprise to find that PlayOJO, which came online in 2017, is fully mobile ready.

Mobile Casino

PlayOJO gives mobile players the chance to play on either the flash mobile site directly from your browser or by downloading the PlayOJO app.

You will have access to the full suite of games if you decide to play on the mobile website. There are no restrictions, and all of the games which are available on the desktop site are available here, too.

The mobile site itself is simple in terms of design and is easy to use. You'll see a slider at the top with various offers, a sticky menu with the game categories, and lots of games laid out in thumbnail format below that.

Note that the games you see are not the full range. You can click "see all" under any category to see the entire range of games for that category.

In the top left, you'll see three little white bars. Click that menu icon, and you can go to various areas of your account, from the games to your rewards to the help section.

It's all one-touch responsive, and I encountered no problems whatsoever when using the mobile site.

Mobile App Evaluation

Free PlayOJO apps are available for both iOS and Android devices, which can be downloaded either directly from the PlayOJO website or from the iTunes store for iOS users.

All games are included (over 500), including slots, table and card games, and live dealer games.

You'll need to be running iOS 8.0 or later to use the iOS app. The only downside is that it's quite large (65.9 MB), but that's the price you pay for having so many games available. It has a very high player approval rating with lots of positive feedback. You can see that for yourself on the iTunes store.

The Android app is compatible with basically every recent device, but you will have to download it directly from the site, as Google Play doesn't allow gambling apps to be advertised.

Customer Service

PlayOJO offers three ways to get in touch with the customer support team, as well as a solid FAQ section covering most of the basics. You can reach the team via the following:

Live Chat - You'll notice a mint-green-colored tab with a little speech bubble in it on the right-hand side of the screen as you navigate the site. Click that, then click the "Chat Now" button to connect to an agent.

You'll be prompted to enter your email address before you can proceed. I got connected to an agent called Becky within about 45 seconds. She was helpful and answered all of my questions quickly and directly.

Email - You can drop a line to [email protected] if you aren't in a huge rush for answers. Responses take between 3-4 hours, which is slightly faster than average.

Telephone - PlayOJO scores major points for offering this option. While it's not a freephone number, it's great to be able to call up and talk to someone sometimes.

Call 0203 1500 943 to chat with an agent. I didn't use this option myself, as I got most of the answers I needed through live chat, but it's good to know it's there.

Summary

It's rare that I say this - but PlayOJO has become one of my favorite online casinos, and I only signed up before I started writing this review.

It's true that there's always room for improvement. The game selection could be expanded, and it would be nice to see a freephone telephone hotline.

That said, this is one of the few casinos I've played at where I can say I got a 100% honest and fair deal. I'm always on the lookout for hidden terms and conditions which put the screws to me, and more often than not, I find them. Not here, though. It just does what it says without any complications.

The best way to sum it up would be this - it's not doing everything absolutely perfectly, but it is doing everything extremely well.

I recommend playing at PlayOJO without reservation. I can say without any doubt that the claim to offer rewards with no wagering requirements is true, and your cashback can be claimed on the spot and either withdrawn or used to play more.

There's almost nothing negative to say about PlayOJO. That could be an online casino first for me!

FAQ

Does PlayOJO really offer free spins with no wagering requirements?
Yes. I didn't really believe it at first, either, but it's legit. There are no nasty tricks or hidden clauses. These offers are the real deal.
How can I be sure I can trust PlayOJO?
PlayOJO earns my trust in two ways. First, it has two reputable gaming licenses from tough regulators. Second, it's taking the unusual step of offering bonuses and free spins with no wagering requirements, and it's delivering on that promise. That's a big deal.
How do I take part in the PlayOJO slots tournaments?
You'll see them listed under the "reel spinoffs" tab on the side menu. If you have made a deposit within the last three days, you'll be eligible for the freeroll tournaments. Otherwise, you will have to pay the minimum buy-in.
Why does PlayOJO not accept players from my country?
Every casino has a list of restricted territories. Don't take this personally. There are usually legal reasons for it, such as the government of the country in question restricting PlayOJO from offering services there.
Do I need a PlayOJO bonus code to claim any of the offers?
No, you don't. There is no welcome bonus in the traditional sense, anyway. Rather, you will begin earning cashback on your very first bet. You can then claim this and walk away or use it to bet more. This raises your chances of winning quite significantly over the long run.